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Pet Odor Removal Specialists
 Your
family's lovable pet can be your carpets worst enemy. When mistakes
happen it's time to call Steam Genie. We can neutralize the damage
that will occur if left untreated.
In some cases our
cleaning process may be all that is needed. In more severe cases the
urine has soaked through the carpet backing into the padding and floor
beneath. Now the problem has become "multi-layered" and effective
remediation will need to address each layer of the problem.
The Good
News
We offer two different treatment
programs. One is for temporary relief (less expense) and second, our
complete urine treatment program is guaranteed to remove pet odor.
Once we complete our evaluation on-site, we will explain our findings
and share our recommendations with you, so you can make the best choice
for your situation.
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Our 100% Effective Approach
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A Multi-Layer Problem |
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Inspection |
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Degree of Contamination |
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Sub-Surface Extraction |
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Understanding
Urine/Pet Stains
Animal stains on carpets and rugs is one of
the most frequently occurring problems.
If taken care of immediately, most pet/
urine stains leave no trace on the carpet. But if
neglected, they can cause dye loss, fabric deterioration and odor.
There are two ways in which the pet urine stain will affect the carpet:
- Immediate effect:
Some dyes may undergo noticeable color change (note: this color change
is usually reversible unless neglected).
- Long-term effect:
These effects may not be noticeable intially. Over the succeeding weeks
and months, some dyes may undergo permanent color changes. At times
dyes can become weakened and tend to bleed. Carpet fibers may also be
damaged by the chemical reactions between the fiber and the stain. Old
urine stain smells strongly like ammonia. Wetting or moisture may
increase this unpleasant odor. Urine may also support bacteria growth
in carpet/padding.
The key to effective cleaning of pet/urine
stain is promptness: blot up as much
stain as possible using white, absorbent paper towel. Then rinse the
affected area using household ammonia solution. Blot dry using paper
towel. Rinse again using vinegar solution. Again, blot the area dry.
for effective drying, you may use absorbent towels placed flat over the
affected area and weighed down with heavy, flat objects like books.
Remember that
professional cleaning or restoration might be required to take care of
any discoloration (though can sometimes be permenant) and to
effectively disinfect the area. In extreme case, the stain may be
impossible to clean and may require removal of affected carpet and/or
padding.
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Steam Genie believes in Honesty, Integrity and Value. |
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When
you call Steam Genie,
you'll receive: |
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FREE on-site evaluation and quotation. |
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No hidden charges or pressure
sales by a Master IICRC Certified Technician. |
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Convenient, 2-hour time-frame appointments. |
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Prompt, professional service. |
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Some light furniture moving upon request. |
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Backed by
our unique 100% Clean Guarantee.* |
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Let The Genie Make Your Cleaning Wishes Come True! SM
| We accept Cash, Check, Visa and MasterCard. |
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Urine to soak
through the carpet into the backing, carpet padding and even into the
under-laying floor creating a "multi-layer" problem.
Under normal lighting conditions urine contamination may not be
visible. Using ultraviolet light we can identify the problem areas. 
We can determine how many layers have been affected and the degree of
contamination by using a moisture probe and checking the PH.
The problem area is flooded with a special neutralizer. Using
"sub-surface extraction" the contamination is rinsed from all of the
affected layers. 
